This Privacy Policy is between you and Hadeda Pay (Pty) Ltd (“we”, “us”, “our”, and/or “Hadeda Pay”).
Introduction
Hadeda Pay is committed to protecting the privacy of our users. This policy outlines how we collect, use, and safeguard the information you provide to help you make informed decisions while using our products and services (“Service/Product”). Details regarding our current offerings can be found at www.watershedding.com. By using our Service/Product, you consent to the collection, storage, use, and disclosure of your personal information as described herein.
Information We Collect
We collect both “Personal Information” and “Non-Personal Information.”
Personal Information: Includes your name, surname, cell phone number, email address, and residential address submitted during registration.
Non-Personal Information: Includes anonymous usage data, demographic information, referring/exit URLs, platform types, and preferences generated based on your data and click activity.
Information Collected via Technology
To improve our Service/Product, we track information provided by your browser or our software, such as referring URLs, browser type, device type, and the time and date of access. We use cookies (both session and persistent) to gather this data and record your preferences.
Registration and Data Sources
We collect information when you register on our site or when data is provided by your authorized landlord, property manager, or homeowners association. To use the Service/Product, a registered water meter and a signed Service Level Agreement are required. Your authorized representative must provide your email and physical address to create your profile. By using the Service, you authorize us to collect and use this information.
How We Use and Share Information
Personal Information: Your monthly water consumption data is shared with your assigned landlord or property manager for billing purposes. We do not sell or rent your personal information for marketing without your consent. We share data with vendors (such as email service providers) only to perform services on our behalf. Personal information is also used to respond to inquiries, provide technical support, and send updates regarding water tariffs or software changes.
Non-Personal Information: We use aggregated, non-personal data to analyze trends and improve the user experience. We reserve the right to share this data with third parties.
Business Transfers: In the event of a merger or sale, your personal information may be transferred to the acquiring entity.
How We Protect Information
We implement security measures, including Google Firebase Authentication, to protect your data. We encourage you to secure your profile with a strong password. As we utilize cloud infrastructure, your data may be stored on servers located outside of South Africa. By using our Service, you acknowledge and accept the risks associated with international data storage.
Your Rights
You may opt out of marketing and non-essential notifications at any time via the application settings or by clicking "unsubscribe" in promotional emails. You can also contact us at info@watershedding.com to request removal from marketing lists. Please note that administrative and service-related emails will still be sent.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their policies independently.
Changes to Our Privacy Policy
Hadeda Pay reserves the right to modify this policy. Significant changes will be communicated via your primary email address or a prominent notice on our site and will take effect 30 days after notification. Non-material changes take effect immediately.
Contact Us
If you have questions regarding this Privacy Policy, please contact us at info@hadeda.ai